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Postal and Zone Code Lookups

What postal code should I use? To search for a postal code, you can use Canada Post’s ‘Find a Postal Code‘ website. What zone code should I use for Vancouver departments? The ‘zone code’ on inter-departmental UBC Vancouver mail is the last digit of the UBC postal code for the department. (V6T 1Z_) It is […]

Large (bulk) mail outs

If you are planning on sending out a bulk shipment (>100 pieces) of mail across campus, then you must ensure that it is sorted appropriately. Bulk orders must be sorted first into UBC mail zone (1-4) for Vancouver departmental mail, and then by department name (both campuses). If this sorting is not completed, there will […]

Addressing mail

Mail and parcels addressed to UBC Okanagan recipients Mail coming in from external senders to the Okanagan campus must have recipient name, department name, building address, the city, the province, and the postal code. The following format should be used: John Smith Central Receiving and Mail Services 3287 University Way Kelowna BC V1V 1V7 Please […]

Preparing mail for processing

Before mail is picked up from your department, it must be separated and bundled into the following groups: 1) Inter-departmental mail 2) Outgoing domestic (Canadian) mail 3) Outgoing United States mail 4) Outgoing international mail 5) Outgoing ‘special’ mail (registered, express, priority, etc.) with instructions Each bundle must be individually marked with your mail code […]

Setting up a mail metering account

All departments require a mail code in order to send out mail, and this needs to be attached to all outgoing mail we pick up. If your department does not have one of these codes, please call us at 250-807-9772.

New department, or changing locations?

If you are a new department on campus, or if your department is changing locations, please contact us at 250-807-9105 to discuss your changes. It is the responsibility of each department to ensure they inform CRMS of any changes occurring. Please note that CRMS can only deliver to one location per department, per building. As […]

Mail going to UBC Vancouver

CRMS also provides daily delivery to and from the UBC Vancouver campus via a preferred carrier. This service is not free of charge, but the University community enjoys a discounted group rate.

Mail pick up and outgoing mail

We can also pick up inter-departmental mail, as well as mail that needs to be delivered to external recipients, during our daily mail runs. Policies and processes for outgoing mail can be found on our Outgoing Mail Processing section. If your mail is not ready to be picked up when we drop off your daily […]

Addressing mail – preventing mail from being returned to sender

CRMS requires that mail is addressed properly in order for it to be delivered. Please see our Addressing Mail section for all of our requirements, and those of Canada Post. If mail is received by us and has incomplete or incorrect addressing information, it will be returned to sender for re-addressing. CRMS staff will not […]

Weight restrictions

CRMS will not pick up or deliver mail and/or parcels that exceed 30 kilograms (66 pounds) during our mail runs for safety reasons. If you require anything to be picked up that exceeds this, or you have something being delivered to CRMS from Canada Post that may exceed this, please contact us at 250-807-9105 to […]