What we do

1) Receive, sort, and deliver incoming Canada Post mail addressed to UBC within one business day
2) Pick up inter-departmental and outgoing mail from across campus and send it out the next day
3) Vancouver campus only - act as an on-campus courier for UBC departments, faculty, and staff
4) Okanagan campus only - act as the central receiver for all incoming items from all carriers
5) Keep postage and courier costs low for UBC by utilizing low negotiated courier and postage rates.

To learn more about our services, please select from the drop down menus above under your campus. Please note that the services of Campus Mail are for University business only. Personal items that are not for UBC use should not be delivered to the University.

Who we serve

1) UBC departments - We provide mail sorting and deliery service to departmental mail rooms across campus. We also provide no-markup outgoing mail and parcel services and inter-departmental mail transfers. Finally, we provide a low-cost on-campus courier to move time-sensitive or valuable items across campus everyday.

2) UBC student residents - We provide mail sorting and delivery service to the front desks of all UBC student residences. Delivery to students is provided by each residence.

3) Faculty and staff residents - We provide mail sorting and delivery service to mailboxes for all residents in rental units in Wesbrook Place and Hawthorn Place. We also serve as a pickup point for incoming parcels for these residents.

Note: For residents of Village Gate Homes (Hawthorn Place and Wesbrook Place) there are mail service changes happening effective July 20th, 2015. Your postal codes are changing and service will transition over to Canada Post. Please see our Frequently Asked Questions page for full details.


1) UBC departments - We provide centralized receiving, mail sorting and distribution, as well as no-cost mail processing to all UBC Okanagan departments.

Hours of operation

Vancouver - Monday through Friday, 7AM to 4PM
Okanagan - Monday through Friday, 8AM to 3PM
(Closed on statutory holidays)

Contact Us

If you have any feedback, or would like to inquire further about our services, please see our Contact Us page.