Before mail is picked up from your department, it must be separated and bundled into the following groups:
1) Inter-departmental mail
2) Outgoing domestic (Canadian) mail
3) Outgoing United States mail
4) Outgoing international mail
5) Outgoing ‘special’ mail (registered, courier, express, priority, etc.) with instructions
Each bundle must be individually marked with the speed chart to be charged, as well as contact information for the sender (name, department, and phone number). If mail is bundled incorrectly, or is not labeled with the correct speed chart, it may be refused or there may be substantial delays in processing your mail or parcels. In addition, anything being sent outside of Canada must have appropriate customs and duty information attached, including contents, value, purpose, intended recipients, etc.
If you have a preferred vendor to send your parcels with, please indicate this on the parcel. Canada Post is used for most shipments by default unless otherwise noted. We will always endeavor to send parcels and mail at the lowest cost to you.