Before mail is picked up from your department, it must be separated and bundled into the following groups:
1) Inter-departmental mail
2) Outgoing domestic (Canadian) mail
3) Outgoing United States mail
4) Outgoing international mail
5) Outgoing ‘special’ mail (registered, express, priority, etc.) with instructions
Each bundle must be individually marked with your mail code and contact information (name, department, phone number). If mail is bundled incorrectly, or is not labeled with the correct mail code, it may be refused or there may be substantial delays in processing your mail or parcels. In addition, anything being sent outside of Canada must have appropriate customs and duty information attached (if applicable), including contents, value, purpose, intended recipients, etc.
Please note that CRMS is not able to send out any parcels that are heavier than 20 pounds via Canada Post. These should be sent out using a private courier, and this is arranged by individual departments.