Mailing and Distribution Overview
Campus Mailing Services in Vancouver provides mail sorting and distribution of all incoming Canada Post mail and parcels free of charge to the entire UBC Vancouver campus, as well as to various off-campus UBC libraries and hospitals. We also provide pick up, sorting, and distribution of all inter-departmental mail. Finally, we provide outgoing mail and parcel services, mail redirects, on-campus courier, and other related mailing services on a cost recovery basis.
Please note that the services of Campus Mail are for University business only. Personal items that are not for UBC use should not be delivered to the University.
Our service commitments:
1) To have all properly addressed mail that is received by us distributed appropriately after only one business day of being received. Certain types of mail may require additional time during peak periods, such as bulk mail, advertisements, flyers, or pamphlets.
2) To provide safe and secure transportation of the University’s written communications no matter whom they are coming from, what they contain, or where they are going.
3) To work with the University community to provide mail solutions that meet their needs in the most cost effective, sustainable way possible.
4) To provide all of our services with the highest standards of customer service in mind.