Before mail is picked up from your department, it must be separated and bundled into the following groups:
1) Inter-departmental mail
2) Outgoing domestic (Canadian) mail
3) Outgoing United States mail
4) Outgoing international mail
5) Outgoing ‘special’ mail (registered, courier, express, priority, etc.) with instructions
Each bundle must be individually marked with the speed chart to be charged, as well as contact information for the sender (name, department, and phone number). If mail is bundled incorrectly, or is not labeled with the correct speed chart, it may be refused or there may be substantial delays in processing your mail or parcels. In addition, anything being sent outside of Canada must have appropriate customs and duty information attached, including contents, value, purpose, intended recipients, etc.
If you have a preferred vendor to send your parcels with, please indicate this on the parcel. Canada Post is used for most shipments by default unless otherwise noted. We will always endeavor to send parcels and mail at the lowest cost to you.
Parcels
1) Ensure your parcel is properly sealed and addressed, with the recipient address information clearly printed on the outside of your parcel.
2) Fill out our parcel/courier form, and attach it to the outside of your parcel. All options available are on this form. Please ensure the form is complete to reduce any delays in processing.
3) Leave your parcel in your department’s mail room (or other designated area where Campus Mail picks up from). We will pick it up between 8AM and noon, and it will be sent out the same day to your specifications on the form.