We understand that some mail and parcels need to be delivered outside of our regular pickup and delivery schedules. That’s why we offer an on-campus courier service for fast and reliable deliveries across UBC.
Service Details:
- Available Monday to Friday, 9 AM – 3 PM (excluding holidays).
- Fees vary based on delivery service and the number of recipients.
- Tracking options are available so you can monitor when and who received your item.
Important Note: All services have cut-off times.
For more details or to request a courier, please contact the Campus Mail team.
You can check the status of your delivery by using the delivery status site.
To schedule a courier pickup, please call us by phone at 604-822-9495 and ensure you have full details on the sender, recipient, and desired service level (see below). The item(s) being sent should be fully prepared to be picked up at the time of the call. Also, please ensure you have an appropriate number of courier labels as payment. Finally, please ensure you advise the dispatcher of the volume and weight of the pickup if it is beyond that of a ‘normal’ package or piece of mail.Please note that our courier service is not available for delivery off campus.
Same Day Service – We will deliver your parcel within the current business day (by 4PM). Calls for this service must be received before 12PM.
Next Day Service – We will deliver your parcel the following business day. Calls for this service must be received before 3PM to allow mail to be picked up and sorted appropriately.
Same Day Service – ($15.00)
Next Day Service – ($10.00)
Special service - $30 – up to 3 boxes
Please note that the above prices are for mail envelopes and small parcels only. Please note we do not offer courier services for boxes or oversized packages.
Special services: Campus Mail offers pickup and delivery services for larger items up to 23 pounds combined. For pickups over 3 boxes, please connect with he Moving-Crew in Facilities (link: https://facilities.ubc.ca/departments/municipal-services/)
Costs are charged based on the number of recipients, not the number of pieces.
Payment for courier services is processed using pre-paid, numbered courier labels. Please note that our courier drivers cannot accept cash or any other form of payment.
How to Obtain Courier Labels:
- Request labels by emailing campus.mail@ubc.ca.
- Charges are posted to FMS (Financial Management System).
- Labels will be delivered to your department once a Journal Voucher or email request has been received.
If you are unfamiliar with the UBC Journal Voucher system, please contact your department’s Financial Manager or visit the UBC Finance Forms website for instructions.