Forms and Labels

For new departments on campus, or departments that are changing locations, please fill out an Application for Mail Pick up and Delivery.

For departments wishing to send outgoing mail, please fill out an Application for Courier Metering Services.

For departments wishing to set up a Business Reply account, please fill out an Application for Business Reply.

All forms can be submitted to campus.mail@ubc.ca.

To send out parcels/courier items, use the Parcel/Courier form.

The following Canada Post forms and labels are available at Campus Mailing Services:

  • US and International small packet declaration stickers
  • International Surface/Air Parcel Label
  • US XpressPost Parcel Label
  • International XpressPost Parcel Label
  • Registered Letter – Canadian and International stickers and Trace Mail Receipt Booklet
  • US Expedited Parcel.

Additional Canada Post forms and labels may be picked up at an official Canada Post outlet.

Policies and Procedures

  1. Mail and parcels will be picked up from a single mail room per department, between 8AM and noon Monday to Friday. Campus Mail is not responsible if your items are not ready at the time we pick up. We cannot pick up from individual offices.
  2. If you require pickup outside of your department’s scheduled times, you can call our on-campus courier service (604-822-9495) or email us at campus.mail@ubc.ca and we will do our best to meet your needs.
  3. In order to use our outgoing parcel/courier service, you must have previously set up a Worktag you wish to use for mail metering. 
  4. Campus Mail will send all items out to your specifications. But, we are not responsible for delays caused by carriers, customs, or delivery personnel. Please allow sufficient time for all deliveries. Surface international deliveries can take between 4-6 weeks.
  5. We are unable to handle perishable or dangerous goods, pickups per stop in excess of 23kg, and other items that may be restricted for safety reasons. Please call us if you are unsure.
  6. All parcels must have the recipient’s address clearly marked on the outside of the parcel. Campus Mail is not responsible for addressing errors or incomplete addresses.

Questions?

For inquiries about our parcel services or pricing, contact us at 604-822-6046 or 604-822-9495, or email Campus Mail Support at campus.mail@ubc.ca.

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