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SERVING THE UBC COMMUNITY BY EASILY PROVIDING COURIER SERVICES AT THE LOWEST COST

Secure Pickup

When Campus Mail drivers pick up your parcels, normally there is no sign off by mail staff indicating we have taken possession. For particularly sensitive items, or anything you’d like sign off on indicating we have picked it up, please do not leave it with your regular mail. We can provide this type of service […]

What shouldn’t be sent to Campus Mail

We are not able to handle certain items for safety reasons, including perishable items or dangerous goods. This also includes anything live, any chemicals, and most lab supplies. These items must be picked up by a courier, which you must arrange directly. There are restritions for safety reasons on how much our drivers can pick […]

Addressing parcels

Mail and parcels addressed to UBC Okanagan recipients Mail coming in from external senders to the Okanagan campus must have recipient name, department name, building address, the city, the province, and the postal code. The following format should be used: John Smith Central Receiving and Mail Services 3287 University Way Kelowna BC V1V 1V7 Please […]

Secure Pickup

When Campus Mail drivers pick up your parcels, normally there is no sign off by mail staff indicating we have taken possession. For particularly sensitive items, or anything you’d like sign off on indicating we have picked it up, please do not leave it with your regular mail. We can provide this type of service […]

Pickup Times

We pickup outgoing parcels at the same time we pickup outgoing mail from each department daily. This is done between 8AM and noon daily, Monday to Friday. So, please ensure that your items are prepared and ready for pickup before your department’s scheduled pickup time. If your item is particularly time sensitive, please call us […]

Preparing mail and parcels for processing

1) Ensure your parcel is properly sealed and addressed, with the recipient address information clearly printed on the outside of your parcel. 2) Fill out our parcel/courier form, and attach it to the outside of your parcel. All options available are on this form. Please ensure the form is complete to reduce any delays in […]

Setting up a mail metering account

In order to facilitate billing to departments on a monthly basis, departments who would like to use the outgoing mail/parcel processing services of CMS must fill out and submit an Application for Metering Services. Please note that it is the responsibility of departments to ensure that the information we have on file for their department […]

View Mailing Services Charges

Outgoing mail services are typically free of charge for all Okanagan departments, with the exception of bulk mail outs that are billed to departments at cost. Parcels are handled by departments on their own. The default account code for bulk mail charges is 641000 (Postage). Departments are billed for these mail outs via JV, and […]

Forms and labels

Forms and labels for various shippers for outgoing parcels can be obtained by visiting us in person at CRMS. If you have any questions about what you may need to send outgoing parcels, please contact us at 250-807-9105.