What shouldn’t be sent to Campus Mail

We are not able to handle certain items for safety reasons, including perishable items or dangerous goods. This also includes anything live, any chemicals, and most lab supplies. These items must be picked up by a courier, which you must arrange directly.

There are restritions for safety reasons on how much our drivers can pick up. We will not pick up any more than 27kg per stop, as this is beyond regular safe lifting guidelines. We cannot pick up palletized items.

If your item is very time sensitive, and our drivers have already visited your department for the day, you may wish to contact a courier directly as our mail room pick ups are generally before 3PM daily. We wouldn’t want your item to be delayed beyond your expectations. Contact us at 604-822-9495 if you ever have any questions about timing of pickups or mail outs.